Howler Audio Webshop Terms and Conditions

1. General

The Howler Audio webshop is operated by Howler Audio. Throughout the site, the terms “we”, “us” and “our” refer to Howler Audio. By purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

2. Products

We offer a variety of products for sale on our webshop. These products may have limited quantities and are subject to return or exchange only according to our Return Policy.

3. Shipping

We offer worldwide shipping for our products. Shipping costs and estimated delivery times will be provided at the time of purchase. Please note that any customs duties or taxes imposed on international orders are the responsibility of the buyer.

4. Delivery Attempts and Unclaimed Shipments

We strive to ensure timely delivery of your orders. In the event that a delivery attempt is made and you are unavailable to receive the package, the courier may leave a notification for you to arrange a redelivery or pickup. If a package remains unclaimed for a specified period (typically 7 days), it will be returned to us, and you may incur additional shipping charges for resending the item.

5. Responsibility for Incorrect Addresses

Please ensure that you provide accurate and complete shipping information at the time of your order. We are not responsible for delays or issues arising from incorrect or incomplete addresses provided by the customer. If a package is returned due to an incorrect address, you may be liable for any reshipping costs.

6. Returns and Refunds

If you are not satisfied with your purchase, you may request a refund within 14 days of receiving your order. To initiate a return, please contact us at rma@howler-audio.com and mention your order number to obtain a Return Merchandise Authorization (RMA) number. Products returned without an RMA number will not be accepted.

Please note that customers are responsible for return shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance. We reserve the right to refuse returns that are not in their original condition or do not meet our return policy criteria.

Products must be returned in their original packaging with all accessories included. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and whether your refund has been approved.

7. Prohibited Activities

Users are prohibited from shipping products back to Howler Audio without first obtaining a refund approval and a Return Merchandise Authorization (RMA) number. Any unauthorized returns will not be accepted, and the customer will be responsible for return shipping costs.

8. Intellectual Property

All content included on this webshop, such as text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Howler Audio or its content suppliers and protected by international copyright laws.

9. Limitation of Liability

In no event shall Howler Audio, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages.

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of The Netherlands and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of The Netherlands.

10. Changes to Terms and Conditions

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our webshop. It is your responsibility to check our webshop periodically for changes. Your continued use of or access to our webshop following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

If you have any questions about these Terms and Conditions, please contact us at info@howler-audio.com.

Thank you for shopping with Howler Audio!